A Guest in the C-Suite

A Guest in the C-Suite

A stable senior leadership team is usually good for an organization. When everyone in the C-suite has worked together for a number of years, executives get to know each other’s thinking patterns, management styles and areas of expertise. When a major issue arises, the CEO generally knows whom to appoint to a committee or task force to find a solution. But there can be a downside to a longtime leadership […]

A Balanced Approach to Innovation

A Balanced Approach to Innovation

In the past decade, the power of innovation has been in the spotlight. Technology entrepreneurs like Steve Jobs built their careers (and their companies) by developing and launching innovative products at the right time in the market— at least most of the time. Today, start-ups emphasize their innovative solutions when searching for financial support or recruiting new executives. But not everyone is eager to join the innovation movement. In fact, […]

Tips from the Leadership Coach: Decision-Making at the Top

Successful executives have many skills and qualities that enable them to excel in their roles and create value for their companies. These might include strategic thinking, vision, creativity, leadership, communications skills, emotional intelligence and decision making—to name just a few. However, superior decision making is arguably the most important ingredient for success, especially in the C-suite. In fact, as a June 2010 Harvard Business Review article by Blenko, Mankins and […]

How to Handle the Tough Conversations

How to Handle the Tough Conversations

Many executives have no problem reprimanding a supplier for doing a poor job. They can easily pick up the phone and complain: “Your shipment arrived two days late and cost our company $10,000 in lost sales. What are you going to do about it?” But that same executive may agonize about how to address a performance issue with a subordinate. But hoping the problem will eventually go away is just […]

Become a Technology Translator

Become a Technology Translator

If you’re a corporate CIO or aspiring to move up from IT into the C-suite, strong translation skills are imperative. That’s means being able to explain the latest technology programs and initiatives in terms that business and financial executives will understand and support. Like all professional disciplines, IT has its own language, filled with jargons and acronyms that other techies understand but are largely incomprehensible to people outside the technology […]

How to Be a Strategic Partner to Your Customers

How to Be a Strategic Partner to Your Customers

There is a great deal of power in the nature of your relationships with prospects and customers—even in the words you use when talking with them. Language can have a significant impact on your customers’ perception of you and thus, your relationship. For instance, referring to yourself as a vendor or supplier can put a damper on your customer relationship right from the start. It is much better to present […]

Leadership Lessons from LeBron James

Leadership Lessons from LeBron James

When LeBron James entered the National Basketball Association a decade ago, he had enough raw athletic talent to be considered the potential heir to Michael Jordan. He began his career with the Cleveland Cavaliers, where he carried his team to the 2007 conference final but faced criticism about his mental toughness and judgment, particularly after his 2010 nationally televised decision to leave Cleveland and join the Miami Heat. Since then, […]