Successful companies know their best customers—or think they do. Usually, they look at annual sales because that’s an easy number to measure. But those sales figures don’t show the entire picture. For example, your best customer for the past few years might cut back on purchasing this year, leaving you scrambling to fill the gap. Customer engagement is another important factor that is difficult to quantify or predict. A customer […]
- Solutions
- Insight
- Searchlight Newsletter
- Leadership Blog
- White Papers
- 5 Insights for CFOs to Rise to CEO
- NIL: Changing the World of College Sports
- Work-from-Home & Hybrid Work
- Business & Economic Impacts of COVID-19
- Working with Recruiters
- Top Talent at Not-For-Profit Organizations
- Executive Talent 2025: What’s Now, New and Next in Global C-Suite Talent
- The Successful CHRO: Traits and Characteristics
- The Chief Talent Officer: The Rising Star in the War for Talent
- The Chief Talent Officer: Conquering the War for Talent
- Aviation Internet of Things: The Human Capital Impact
- The Internet of Things
- The CFO Perspective 2016
- From CFO to CEO
- The CFO Perspective 2013
- Oil & Gas Executive Outlook 2015
- The Oil & Gas CEO
- Succession Planning & Gen X
- Career Coach Tips
- Events
- News
- About
- Contact